Tag Archives: Cloud

B2b, B2C, Data Centres, Internet, Online, Services

New Hires Underscore ChannelWorks’ Commitment to Global Expansion of IT Services Organization

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Atlanta, GA, 2023-Feb-07 — /EPR INTERNET NEWS/ — ChannelWorks, the premier provider for the IT channel, is pleased to announce two new notable additions to its operations and service delivery teams; Brian Danforth, Global Service Delivery Director, and Mark Allen, Head of Sales Operations EMEA.

Brian Danforth, Global Service Delivery Director, graduated from Georgia Tech with a Bachelor of Science degree in 1997, and is a Georgia Native. Serving in the customer support industry for over 26 years, he began his career as a Tier 1 support representative and worked his way up to Senior Manager of Technical Support, managing a team of 60, at a large healthcare organization. He then moved onto McKesson, where he helped the company achieve multiple support certifications.

Since 2015, he has been working within the third party maintenance industry, leading in the development and implementation of the Incident Management Department.

Since 2004, Brian has been a member of HDI – the world’s largest membership, training, and certification association for technical support professionals. He served as Vice President of Communication for the Atlanta Chapter from 2006 until 2009 and has been certified by HDI as a Helpdesk Manager, Service Strategies.

At ChannelWorks, he will focus on customer experience by improving the process and efficiencies of the service delivery team, with a specific focus on ensuring customer service level agreements and expectations are met and exceeded.

As Head of Sales Operations EMEA, Mark Allen brings nearly three decades of experience in the implementation and expansion of international hardware maintenance and professional services markets at various technology companies. Based in England, he spent more than 20 years at IBM, starting as a production line worker making hard disk drives and working his way up to managing strategic global accounts. After IBM, Mark moved into professional services and sales operations leadership roles for other UK-based technology services organizations.

At ChannelWorks, he will focus on the expansion and growth of the international third party maintenance and professional services markets within EMEA and beyond.

Michael Campbell, CEO, emphasized the importance of the two new hires in extending ChannelWorks’ global footprint, “our goal is and always has been world-class customer support. We pride ourselves on being easy to do business with, and a commitment to quality. As we continue to strengthen our services offering, Mark and Brian will be key in helping to scale these services to additional customers across the globe. I am excited to see what contributions they will bring to the team going forward.”

With over 50 years of combined experience, these new additions to the ChannelWorks’ team strengthens its global presence and highlights its continued growth and commitment to ensuring partner satisfaction at every level.

Voted an Atlanta Journal Constitution’s Top Workplaces 2022, ChannelWorks has demonstrated a track record of commitment to leadership in the IT channel market, through partner development, culture, values, and a focus on contributing to the circular economy.

About ChannelWorks
ChannelWorks provides complete IT asset lifecycle support, exclusively serving the IT channel. Delivering everything from hardware, customized maintenance support, and ITAD, ChannelWorks supports partners and their end-users by providing high-quality, alternative IT lifecycle solutions at considerable cost savings.

 Via EPR Network
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B2b, B2C, Cloud Hosting, Data Centres, Internet, News, Online, Services

Significant features added to Akenza’s new IoT platform

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ZÜRICH, 30-Jun-2021 — /EPR INTERNET NEWS/ — Akenza, a leading Internet of Things (IoT) platform, is proud to announce the launch of its brand new platform. This is yet another step to realize their vision towards employing IoT across markets and industries. They are convinced that by significantly reducing the effort and complexity companies face when creating IoT solutions, they can lead the IoT evolution towards broader market applicability. The number of possible use cases to connect the world around us is endless, but it is a matter of awareness, cost, and complexity.

IoT is a vast network of devices and technologies that can communicate and exchange data via the Internet. Not only limited to computing devices such as smartphones and laptops, the term IoT refers to any technology with Internet connectivity to send or receive data. IoT technologies can range from wearable heart-rate monitors, automated thermostats, smart cars to sensors for manufacturing equipment.

The akenza platform enables businesses to introduce innovative and digital IoT solutions rapidly. Solutions built with akenza span any vertical, be it smart city, smart building, or industry. The highly volatile technological landscape necessitates solutions that enable an agile approach to development and innovations.

Therefore, akenza proudly supports digital accessibility, which is why it is premised upon the enhanced relationship between IoT devices and accessible digital experiences. Furthermore, their flexible, software-only platform enables IoT developers to develop smart solutions on a solid technological foundation.

Over the last few years, they have learned a lot about the IoT ecosystem, the much-desired enterprise features, its simplicity, and its self-service needs. So they listened and delivered!

The significant features of their brand new platform include –

Connectivity-as-a-Service
Managing a portfolio of devices across various connectivity platforms may require additional administrative effort and complexity. With their offering of Connectivity-as-a-service, IoT developers, CTOs, and R&D Heads no longer need to worry about separate network operator contracts. Instead, simply choosing the best connectivity, depending upon the region, can enable them to connect their devices to akenza. Furthermore, this IoT platform allows them to manage their connectivity portfolio with minimal effort by offering centralized connectivity management.

No-Code Data Processing
Being in total charge of IoT data streams is imperative to generate valuable information from raw sensor data. With No-Code Data Flows, IoT developers only need to define their data processing chain once and apply it to as many devices as you want.

Rule Engine
With the rule engine feature, they can process and analyze data from multiple devices simultaneously and trigger actions based on sensor data. These actions can include sending email or SMS notifications, downlinks, or aggregating data without requiring any coding skills.

Advanced User Management
Various stakeholders such as project managers and developers are involved during the lifecycle of an IoT project. With akenza’s built-in role-based access control, they have full access rights, allowing them to collaborate with all the parties involved securely.

Device Type Studio
akenza allows developers to choose from multiple devices and create a device type with a web-based device type studio. They are bound to benefit from a device-type library with a payload decoder/encoder for up-/downlinks. The well-known off-the-shelf IoT devices are already integrated with their open-source device library, and new devices are continually added.

Private Cloud
akenza can be deployed on the existing cloud, such as AWS, Microsoft Azure, or Google Cloud Platform.

Visualizations
The akenza platform allows IoT developers to make more out of data by providing insightful data visualization. The built-in data visualization offers a direct overview of the data from computing devices, connects easily with dashboard builders such as Grafana, or uses one of the plugs and plays Business Intelligence Modules.

With all these features to support the development of IoT applications, they look forward to getting you started in your IoT journey. Visit their new website.

SOURCE: EuropaWire

B2b, B2C, Cloud Hosting, eCommerce, Internet, News, Online, Services, Software

eFax investiert in neues EMEA-Kanalprogramm um die digitale Transformation in ganz Europa zu beschleunigen

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DUBLIN, 23-Sep-2020 — /EPR INTERNET NEWS/ — eFax, die weltweit führende Online-Faxlösung, gibt heute den Start eines neuen EMEA-Kanalprogramms bekannt, das die Unterstützung von Vertriebspartnern und Kunden verstärken soll, um die digitale Transformation in ganz Europa zu beschleunigen.

Das neue eFax-Partnerprogramm bietet den EMEA-Vertriebspartnern Zugang zu einer breiteren Palette wertvoller Dienstleistungen und Ressourcen, die ihnen helfen, neue Umsatzmöglichkeiten zu generieren und gleichzeitig wertvolle Online-Faxlösungen anzubieten, um die Initiativen der Kunden zur digitalen Transformation in der gesamten EMEA-Region zu unterstützen.

Das neue EMEA-Kanalprogramm bietet eine Reihe von Tools zur Unterstützung loyaler Partner, darunter führende Telefongesellschaften, Unified Communications as a Service (UCaas), Managed Services, Systemintegratoren und Gesundheitsdienstleister, die ihren Kunden Cloud-Fax-Plattformen zur Verfügung stellen wollen, wodurch ein umfassenderes Netzwerk hoch engagierter Partner entsteht. Das Programm unterstützt eFax-Vertriebspartner mit wertvollen Cloud-Fax-Plattformen, Dienstleistungen und Beratungen, die benötigt werden, um die Umstellung auf cloudbasierte Faxkommunikation im Rahmen von Initiativen zur digitalen Transformation zu beschleunigen und die Leistung von geschäftskritischen Anwendungen und Abläufen zu gewährleisten.

Zu den entscheidenden Vorteilen des Programms für Partner gehört die Möglichkeit, auf die eFax-Expertise und Dienstleistungen in gehosteten Unified Communications as a Service (UCaas) und in gehosteten Private Branch Exchange (PBX) Systemen zuzugreifen und diese anzubieten. Partner können ihre Expertise im Bereich der Cloud-Kommunikation erweitern und sicherstellen, dass Kunden für die Zukunft innovieren können, indem sie von Faxgeräten und Servern vor Ort auf die Cloud umsteigen und HIPAA/HiTrust-Sicherheitskonformität gewährleisten.

„Wir bei J2 sind sehr erfreut, unser Vertriebspartner-Programm in ganz Europa einzuführen. Wir sehen eine großartige Gelegenheit, mit führenden Telekommunikationsunternehmen, UCaas, Managed Services, Gesundheitsdienstleistern und Systemintegratoren zusammenzuarbeiten“, sagte John Mannion, VP Alliances & Strategic Partnerships von eFax bei J2 Global

„Kunden stehen heute mehr denn je unter dem Druck, ihre Betriebsabläufe durch Cloud-Services zu verbessern, die papierlastige Prozesse ein für alle Mal beseitigen, die Zusammenarbeit verbessern und die Datensicherheit garantieren“, führte John Mannion, VP Alliances & Strategic Partnerships von eFax bei J2 Global, fort. „Unser eFax-EMEA-Kanalprogramm unterstützt wertvolle Partner bei der Bereitstellung von Online-Faxlösungen, die es den Kunden ermöglichen, ihre Mitarbeiter an entfernten Standorten zu unterstützen, ihre Abläufe besser zu verwalten und diese Anforderungen zu erfüllen.“

Die abgestufte Partnerschaftsstruktur des neuen EMEA-Kanalprogramms ermöglicht es den Kunden außerdem, die Fähigkeit eines Partners zur Durchführung von dienstleistungsbezogenen Aktivitäten leicht festzustellen. Die Partner können eine neue Ebene an Expertise und Wissen erreichen, damit sie zu Experten für die cloudbasierte Faxkommunikation werden können. Mit der Unterstützung dieses Programms können Partner erhöhte Einnahmemöglichkeiten identifizieren und generieren, um ihr Unternehmen beim Wachstum zu unterstützen.

„Wie wir beim nationalen Gesundheitssystem NHS im Vereinigten Königreich gesehen haben, ist es nicht so einfach, das Faxen als Kommunikationsinstrument ganz abzuschaffen, wie es auf den ersten Blick scheinen mag. Organisationen müssen sich stattdessen nach alternativen Technologien umsehen, die die Kommunikation aufrechterhalten, aber auf eine modernere und sicherere Art und Weise“, sagt Scott Wilson, Director of Service von eFax bei J2 Global.

Weitere Informationen über das eFax-EMEA-Partnerprogramm, einschließlich der Kriterien für eFax-Kanalpartner in Europa und Informationen darüber, wie sie einer werden können, finden Sie unter:

(https://efax.de/channel) Deutschland
(https://efax.co.uk/channel) Vereinigtes Königreich
(https://efax.fr/channel) Frankreich

SOURCE: EuropaWire

B2b, B2C, Cloud Hosting, eCommerce, Internet, News, Online, Services, Software

eFax investit dans un nouveau programme de distribution dans la région EMEA

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DUBLIN, 23-Sep-2020 — /EPR INTERNET NEWS/ — eFax (http://efax.co.uk), la solution de fax en ligne leader au niveau international, a annoncé aujourd’hui le lancement d’un nouveau programme de distribution dans la région EMEA, visant à renforcer le soutien apporté aux partenaires de distribution et aux clients afin d’accélérer la transformation numérique en Europe.

Le nouveau programme d’eFax fournira aux partenaires de distribution de la région EMEA l’accès à une plus vaste gamme de services et ressources afin de les aider à générer des opportunités de revenus tout en offrant d’importantes solutions de fax en ligne visant à accompagner les clients dans leur transformation numérique dans l’ensemble de la région EMEA.

Le nouveau programme de distribution EMEA propose une gamme d’outils conçus pour soutenir les fidèles partenaires, notamment dans les secteurs de la télécommunication, des communications unifiées en tant que service (UCaas), des services gérés, des intégrateurs systèmes et des prestataires de soins, engagés à fournir des plateformes de fax dans le Cloud à leurs clients, permettant ainsi de créer un réseau plus complet de partenaires fortement engagés. Le programme aide les partenaires de distribution d’eFax avec les plateformes de fax dans le Cloud, les services et conseils nécessaires pour accélérer le passage aux communications par fax basées dans le Cloud, dans le cadre des initiatives de transformation numérique visant à assurer le bon fonctionnement d’applications et d’opérations essentielles aux activités.

Les avantages clés du programme pour les partenaires incluent la possibilité d’accéder et de fournir des conseils et services d’eFax dans des systèmes hébergés par des communications unifiées en tant que service (UCaas) ou par un autocommutateur téléphonique privé (PBX). Les partenaires peuvent intensifier leur maîtrise des communications dans le Cloud et assurer que leurs clients puissent innover à l’avenir, en passant des fax et serveurs sur site à des systèmes dans le Cloud et en garantissant la conformité aux normes de sécurité HIPAA / HiTrust.

« Chez J2, nous sommes ravis de mettre en place notre programme de partenaires de distribution à travers l’Europe. Nous pensons qu’il s’agit d’une incroyable opportunité de s’associer à des leaders dans les secteurs des télécommunications, des services gérés, des prestataires de santé et des intégrateurs systèmes » a déclaré John Mannion, VP Alliances et Partenariats stratégiques, eFax chez J2 Global

« Maintenant plus que jamais, les clients sont soumis à la pression d’améliorer leurs opérations via des services dans le Cloud, éliminant les processus lourds en papier une fois pour toutes, de parfaire la collaboration et de garantir la sécurité des données » continuait John Mannion, VP Alliances et Partenariats stratégiques, eFax chez J2 Global. « Notre programme de distribution eFax dans la région EMEA aide d’importants partenaires à fournir des solutions de fax en ligne permettant à leurs clients d’habiliter leur personnel travaillant à distance, de mieux gérer leurs opérations et de répondre à ces exigences. »

La structure à niveaux du nouveau programme de distribution de la région EMEA permet également aux clients de mesurer facilement la capacité d’un partenaire à exécuter des activités liées aux services. Les partenaires peuvent atteindre de nouveaux niveaux de compétence et de connaissances, ce qui les aidera à devenir des experts dans le domaine des communications par fax basées dans le Cloud. Avec le soutien de ce programme, les partenaires peuvent identifier et générer davantage d’opportunités de revenus afin de stimuler la croissance de leurs activités.

« Comme nous l’avons vu avec le NHS, au Royaume-Uni, supprimer entièrement le fax comme mode de communication n’est pas aussi simple qu’il y paraît. Les organisations doivent plutôt envisager des technologies alternatives conservant ce mode de communication, mais de manière plus moderne et sécurisée », a déclaré Scott Wilson, directeur des services, eFax chez J2 Global.

Plus d’informations concernant le programme pour partenaires eFax dans la région EMEA, y compris les critères et comment devenir partenaire de distribution eFax en Europe, sont disponibles sur :

France (https://efax.fr/channel)
Allemagne (https://efax.de/channel)
Royaume-Uni (https://efax.co.uk/channel)

SOURCE: EuropaWire

Cloud Hosting, Data Centres, Hosting, Internet, Online, Services

Bulgarian Rax.bg certified as Cloud computing Service Provider on the VMware vCloud Air Network Program

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SOFIA, Bulgaria, 28-Jun-2016 — /EPR INTERNET NEWS/ — RAX.bg, a provider of Private, Public and Hybrid Cloud computing, today announced its entry into the VMware vCloud® Air™ Network, with RAX vCloud Private, Public and Hybrid Cloud Servers, a VMware IaaS Powered service. This designation illustrates to customers that the company’s public cloud service is validated using and compatible for use with VMware vSphere®, the leading virtualization platform for building cloud infrastructures.

A member of the VMware vCloud Air Network, RAX provides its VMware IaaS Powered service using proven VMware technology that organizations already use in their existing data centers. VMware vCloud Air Network Service Providers offer global cloud services in more than 100 countries.

“VMware IaaS Powered services delivered by VMware vCloud Air Network Service Providers can provide the efficiency, agility, and reliability inherent in cloud computing,” said Graham Crich, Director, Cloud and Service Provider Partners, EMEA, VMware. “We look forward to supporting RAX further as it empowers organizations with a simple and flexible path to the cloud.”

Customers of RAX have the ability to move workloads from their VMware vSphere-based virtualized or private cloud environment to the VMware IaaS Powered service. This allows customers to achieve flexibility and security, while enabling increased IT agility.

RAX sought VMware IaaS Powered validation in order to improve its overall cloud computing capabilities, to add high availability and automated fault tolerance to its public and private cloud services and to provide more businesses with the opportunity to take advantage of VMware’s unique hybrid cloud computing technology. As a VMware vCloud Air Network Service Provider, RAX can now provide users with enhanced responsiveness and agility, and enable reduced IT costs through greater performance, availability and scalability.

The service debuted on June 15, 2016.

SOURCE: EuropaWire

B2b, B2C, Broadcasting, Services

nGen VidCom LLC Announces High Speed Video Service to Nigeria through a Strategic Alliance

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nGen VidCom LLC, a global leader in converged video and collaborations services, today announced a new, strategic alliance with Vision Telecommunications Technologies Nigeria, a leading telecommunications hardware and services company, to bring a high speed video collaboration gateway from Nigeria to North America.

Under the terms of this multi-year alliance, Vision Telecommunications Technologies will offer its customers GlobalMeetLive (GML), a cloud-based video collaboration solution to its new and existing customers and channel partners.

“All businesses rely upon web based collaboration to conduct business in this rapidly changing economy. “nGen’s GML solution combines collaboration, true video conferencing and large scale streaming all within a single service” said Tom Clark, CEO of nGen VidCom LLC. “Our alliance with Vision Telecommunications Technologies Nigeria will allow both firms to provide full converged video collaboration communications with no latency or loss of quality between the continents”.

GlobalMeetLive is nGen’s cloud-based converged cloud based collaboration solution that replaces existing collaboration services by combining HD Video Conferencing, web Collaboration and interactive streaming in one solution. Of strategic significance is GML’s “firewall traversal” technology that allows video communications to traverse the enterprise firewall without compromising security or adversely affecting network resources (bandwidth). GML users are able to conduct face-to-face meetings on all communications devices, desk & laptops, tablets and smart phones.

“This alliance will enable a clear connection between world financial centers in Africa, North America, Europe and Asia,” said Adesola Dada, CEO and Founder of Vision Telecommunications Technology Nigeria, LLC. “At this time our firms are pioneering advanced, cloud based video services between the two continents”.

Via EPR Network
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