Daily Archives: December 21, 2009

B2b, eCommerce, Hosting, Internet, Online, Services, Web

Easyspace Launches One Click Installs For Its Web Hosting Packages

Easyspace, one of UKs leading providers of domain names and web hosting services, has announced the launch of One-Click install SaaS Applications for its range of web hosting packages.

Having recently launched similar applications for its range of Virtual Servers, Easyspace has now integrated an easy-to-use interface into its customer control panel allowing customers to install and run over 50 of the Internet’s most popular SaaS applications through their own web hosting package.

Applications such as WordPress for blogging, OS Commerce and Cube Cart for eCommerce and Joomla, Drupal and Mambo for Content Management are just some of the range of applications available to web hosting customers as part of this development.

“We recently launched similar applications for our Virtual Server products, but the larger development has been in creating an easy-to-install application system for our shared web hosting environment.” comments Errol Vanderhorst, Managing Director at Easyspace.

“SaaS applications such as WordPress, Joomla and Cube Cart are allowing smaller business to grow more rapidly without the fully customised, and expensive, efforts once required to generate such applications. Our web hosting customers can now install fully functioning Content Management Systems, high end eCommerce solutions and various other applications such as forums, surveys, guest books and image galleries, all with just a few clicks.”

Allowing customers to grow their businesses online without unnecessary spend has been a focal point of the Easyspace web hosting packages for some time. With free email and a free domain name already included in all packages, and a Pic n Mix package allowing customers to choose the specification of their hosting package – and therefore the cost of their package – the new SaaS integration allows customers significantly more opportunity for growth online.

Errol continued “Most hosting companies, like Easyspace, offer high levels of disk space and bandwidth with their web hosting packages. We feel that the real benefit to customers is not in those specifications, but rather it’s in how those hosting packages can help grow a customers business. With access to online shops, content management systems, blogging software and more, there is now really very little a customer cannot do with an Easyspace web hosting package.”

To find out more about this new feature please visit http://blog.easyspace.com/2009/12/21/easyspace-launches-one-click-installs-for-its-web-hosting-packages/

Via EPR Network
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B2b, B2C, Cloud Hosting, Hosting, Internet, Secure Hosting

Rackspace Reports Success At National Customer Service Awards

Rackspace Hosting, the world’s leader in hosting and cloud computing, has announced it has won ‘Customer Service Team of the Year for B2B’ and the highest honour ‘Customer Service Team of the Year’ at the annual National Customer Service Awards.

Brian Thomson, EMEA Managing Director at Rackspace, commented: “We are pleased to win an award that highlights our complete dedication to our customers. It is a great testament to our Fanatical Support promise and the relentless work our ‘Rackers’ do to exceed customer expectations every single day.”

Rackspace’s ‘Intensive Team’ beat stiff competition from Telefonica O2 UK Limited, Virgin Holidays and the Isle of Man Bank to win the coveted awards, which recognise commitment to high standards of customer service, both through personal dealings with customers and by contributing to the overall customer care policy via the company’s involvement in communications, problem solving and innovation.

The team, managed by George Bray, looks after the most complex hosting solutions, including multiple server configurations, and has helped maintain customer retention and the Fanatical Support promise.

Thomson concluded: “2009 has been a great year for recognition of Rackspace’s commitment to customers and employees as it has been named as a top 10 company for
customer focus in Europe, voted 15th best company to work for by the Sunday Times 100 Best Companies Awards and presented with a Financial Times Laureate Award for being one of the Best Places to Work in the UK for five years running.”

About Rackspace Hosting:
Rackspace Hosting UK is the world’s leader in hosting and cloud computing and has been ranked in the Financial Times Top 50 Great Place to Work in the United Kingdom for the past five years. Rackspace provides its customers with Fanatical Support by delivering a portfolio of hosted IT services, including Green Hosting, Dedicated Servers, Private Cloud, Hybrid Hosting, Email and Apps.

Via EPR Network
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